OUR OPERATIONS HOURS
Monday & Tuesday ( close )

The Stage
12:00 pm, 12:30 pm
6:00 pm, 8:30 pm

 The Private Lab
6:30 pm, 7:30 pm, 8:00 pm

 

Terms & Conditions

Please note of the followings:

Eat and Cook Restaurant offers only Chef curated menu, there are no other menu available during Eat and Cook Journey Menu. As our menu features raw ingredients (eg all kinds of seafood), guests are unable to swap as the menu has been fixed. As such, we cannot accommodate any food allergies. For example, duck, seafood, and shellfish. Also, lactose intolerance, crustacean, vegan, vegetarian, nuts, gluten-free, G6PD, and others.

 

Booking

• For a well-curated dining experience, kindly allow a least of 2.5hours for dinner.
• Credit card details are required to confirm your reservation hence your reservation is not confirmed until the booking form is completed.
• While we do our best to accommodate, seat allocation is not guaranteed and is subject to availability and our discretion.

The Stage

• The Stage is limited and is based on a first-come-first-served basis.
• We do accept one(1) guest to fourteen (14) guests.
• A pre-authorization of MYR 200 per person are required in order to secure the reservation.

 

The Private Lab

• With a minimum number of guests from four(4) to eight(8) guests.
• The Private Lab is limited and is based on a first-come-first-served basis.
• A deposit is required of MYR500 to secure The Private Lab.

 

Cancellation/Changes of Reservation

 

• Cancellation fee per person of MYR 200 apply to each guest and is non-transferable at The Stage. This includes of no show and a sudden submission of positive COVID-19 test result.
• As of Private Lab will be forfeited the deposit of MYR 500.
• Should you have changes of reservation, please be inform 2 days before the scheduled date, or we reserved right to cancel your reservation & the prepayment will be non-refundable.

 

Lateness

• ‘Late-Arrival Policy’ – Restaurant only hold your reservation for 15 minutes of the actual reservation time as this is to prevent an unpleasant dining experience and also to avoid interruption for the next sessions. As of result, guest will begin as the same course as those guests who arrive on time.

 

Decoration

• Decoration of table setting or balloons are not permitted in the restaurant due to limit of spacious. Also, it might interrupt other guests in the restaurant.

 

Children

• To maintain the privacy of other guests, we do not allow children aged below 12.

 

• Children must be aged 12 and above with full vaccine to be allowed in the restaurant however we do not cater children’s menus, as children will dine from the regular menu at full price.

 

Dress Code

• Our dress code is smart casual. For gentlemen, please be reminded to be dressed in trousers and appropriate footwear. Kindly note that flip-flops and shorts are not allowed in the restaurant.

 

Corkage Policy

• ‘One-for-One Policy’ – Guests are entitled for our corkage waiver where every bottle of wine (750ml) purchase in the restaurant.
• Please note that there are corkage charges as listed:
  • MYR 100 (Wine/ Sparkling Wine/ Sake bottle)
  • MYR 150 (Spirits/ Liqueur bottle)

 

Reservation

Note:

• Our telephone lines may be unattended as we focus on crafting a memorable experience for our guests during dinner service.
• For further assistance, do send us a WhatsApp message at +6012-9269695and we will respond to you as soon as possible.
• For more inquiries, please reach out to us at reservation@eatandcook.asia

**We reserve the right to modify our terms and conditions bond to government guidelines without prior notice.**